GoHighLevel Certified AdminGoHighLevel Certified Admin, Automation Specialist & AI Employee Builder
Grow your business with GoHighLevel automation
I help businesses and agencies set up GoHighLevel, automated workflows and AI employees to manage enquiries, follow up with leads and book appointments.
GoHighLevel Expert & Automation Specialist| Automate with Prajitha
Already running an agency? Explore my GoHighLevel technical support.

Managing every enquiry and follow-up manually can take time away from your customers.
Enquiries get missed
Messages arrive through different channels, making it difficult to keep track of who needs a reply.
Follow-ups get forgotten
Someone asks about your service, but nobody remembers to contact them again.
Booking takes too much back-and-forth
Your team spends time arranging appointments and sending reminders manually.
Customer details are scattered
Conversations, notes, and appointment details are stored in different places.
I connect these everyday tasks into a setup that is easier for you and your team to manage.
GoHighLevel setup and automation
Start with the tasks that take up your time or make it harder to respond to customers.
GoHighLevel setup & lead management
Set up your GoHighLevel account, organise customer details, and keep enquiries, conversations, and follow-up tasks in one place.
Lead capture & forms
Capture enquiries from your website, forms, and messaging channels so no new lead is missed.
Automated follow-ups
Send relevant follow-up messages automatically to people who have enquired but haven't taken the next step.
Automated appointment booking and reminders
Let customers choose an available time online and receive booking confirmations and reminders automatically.
Workflow automation
Connect everyday tasks—replies, reminders, updates, and handovers—into workflows your team can rely on.
Customer re-engagement
Create follow-up campaigns for eligible past contacts who may still be interested, with consent and opt-out controls.
Reputation & review automation
Request and manage customer reviews consistently so feedback is gathered at the right moment.
Sales pipeline setup
Build clear pipelines so your team can see where each lead is and what happens next.
Integrations
Connect your existing tools—website, calendars, messaging apps, and more—so information moves between them.
AI-powered automation
Add AI to handle routine customer communication, answer common questions, and support your team.
AI employees & AI agents
Set up AI employees—an AI receptionist, scheduler, sales assistant, and support assistant—that work with your GoHighLevel setup, website, and workflows.
Need a website, an AI assistant, or a connection between your existing tools? We can discuss what fits your business.
AI employees for customer enquiries and follow-up
AI employees handle routine customer communication so your team can focus on the work that needs a human touch. They work together with your GoHighLevel setup, website, WhatsApp, forms, calendars, and automated workflows.
AI Receptionist
Handles incoming enquiries and responds to customers across your website, forms, and messaging channels.
AI Scheduler
Helps customers find an available time and book appointments without back-and-forth messages.
AI Sales Assistant
Follows up with leads, shares relevant information, and supports the next step in the conversation.
AI Customer Support Assistant
Answers common customer questions so your team can focus on more complex requests.
AI Reputation Assistant
Helps request and manage customer reviews so feedback is gathered consistently.
AI employees support your team—they don't replace it. The right setup depends on your business, your channels, and the tasks you want to make easier.
Imagine someone visits your website and asks about your service.
- 1
They submit an enquiry.
Their details are saved in one place.
- 2
They receive a reply.
An automatic message acknowledges their enquiry and shares the next step.
- 3
They book an appointment.
They choose from your available times.
- 4
They receive a reminder.
A message reminds them about their upcoming appointment.
- 5
Your team is ready.
Your team can see the booking and the details the customer shared.
The exact steps depend on your business, your communication channels, and the setup we agree on.
We'll discuss what you need before recommending a setup.
Enquiry Follow-Up & Booking
For businesses that need a clearer way to handle new enquiries and appointments.
Contact me for a quote based on your requirements.
- Enquiry form and customer contact setup
- Automatic acknowledgement messages
- Follow-up messages
- Online appointment booking
- Booking confirmations and reminders
Booking & Customer Onboarding
For businesses that also want to organise what happens after a customer books.
Contact me for a quote based on your requirements.
- Everything in Enquiry Follow-Up & Booking
- Customer onboarding steps
- Welcome messages and updates
- Review request setup
- Further follow-up based on your agreed process
GoHighLevel technical support for agencies
Need help setting up GoHighLevel for your clients? As a white-label GoHighLevel Technical Delivery Partner, I provide hands-on technical support so your team can manage delivery with less pressure.
- Client account setup
- Pipelines and lead management
- Forms and calendars
- Workflows and follow-up automation
- Funnels and websites
- Snapshots and repeatable setups
- AI employees and AI agents
- API integrations and custom builds, depending on requirements
White-label support means I work behind the scenes while your agency manages the client relationship.
How we'll work together
Tell me what you need
We discuss your business, your current tools, and the tasks you want to make easier.
Agree on the setup
You receive a clear scope and quote before work begins.
Build and test
I set up the agreed features and test how they work together.
Get ready to use it
I walk you through the setup so you understand how to use it. Any ongoing support is agreed separately.
Hi, I'm Prajitha.
I'm a GoHighLevel Certified Admin, Automation Specialist, and AI Employee Builder. I help business owners simplify customer follow-up, appointment booking, and everyday admin through practical automation and AI.
I also support agencies with GoHighLevel setup and technical delivery as a white-label partner.
My approach is simple: understand how your business works, identify what needs attention, and build a setup your team can use.

Questions you might have
Direct answers to the things business owners ask before getting started.
Do I need to understand GoHighLevel?
No. We start with what you need your business to do. I explain the recommended setup in plain language and show you how to use it.
What is GoHighLevel?
GoHighLevel is a platform for managing customer contacts, enquiries, appointments, and follow-up messages. I configure it around your business needs.
Can you help if I already use GoHighLevel?
Yes. I can review your existing setup and help with forms, calendars, workflows, pipelines, and other agreed improvements.
What are AI employees and AI agents?
AI employees are AI-powered assistants—like an AI receptionist, scheduler, or sales assistant—that handle routine customer communication such as answering common questions and following up with leads. They work with your GoHighLevel setup, website, WhatsApp, forms, calendars, and workflows to support your team, not replace it.
Can I keep my existing website?
In many cases, yes. I'll review your website and tools to see how forms, booking, or other features can connect.
Can you set up WhatsApp or AI replies?
We can discuss this after reviewing your requirements. Availability depends on the platform, account eligibility, messaging permissions, and applicable rules. Any additional costs will be explained before setup.
Do you work with agencies?
Yes. I provide GoHighLevel setup and technical support for agencies, including white-label delivery.
How much does it cost?
The cost depends on the features and work involved. Your quote will explain the setup fee and any applicable software, messaging, or ongoing support charges.
What would you like to take off your daily to-do list?
Tell me how you currently handle enquiries, bookings, and follow-ups. We'll discuss where automation could help.